Leo Speaks

Sr. Account Manager

Leo Speaks is the Sr. Account Manager at Integrity Marketing Services. He is the first person most clients talk to, and his job is straightforward: understand your business, figure out where you want to go, and recommend the right path to get there. No sales pitch. No pressure. Just a conversation.

The First Person You Will Talk To

When you reach out to Integrity, Leo is the person on the other end of the line. That is by design. Before the agency can help your business, someone needs to listen first. Leo is that someone.

He does not open calls with a slide deck or a list of packages. He opens with questions. What does your business do? Who are your customers? What have you tried before? What worked? What did not?

Most of those first conversations run about fifteen minutes. By the end, Leo has a clear picture of where your business stands and what kind of support would actually make a difference.

That is not a marketing line. It is literally how Leo runs his calls. He has done enough of them to know that the best client relationships start with honest conversations, not sales tactics.

What He Does Day-to-Day

Leo's role goes well beyond the first phone call. As Sr. Account Manager, he is the connective tissue between clients and the rest of the Integrity team.

On any given day, he might be:

Meeting with a new prospect to understand their business and goals
Checking in with existing clients to review progress and adjust priorities
Working with the internal team to make sure client needs are clearly communicated
Prescribing specific services based on what the data and the conversation reveal
Following up on deliverables to make sure nothing slips through the cracks

Leo does not just hand clients off after the first call. He stays involved throughout the relationship, making sure the work stays aligned with what the client actually needs.

His Approach

Leo believes the right service matters more than the most expensive service. His job is not to sell the biggest package. It is to figure out what will actually move the needle for each client's business.

That means sometimes he recommends less than what a client expected. If a business only needs SEO and does not need paid media, Leo will say so. If a prospect is not ready for a full engagement, he will tell them that too.

This consultative approach is a big part of why Integrity has earned over 100 five-star reviews. Clients trust Leo because he has never tried to sell them something they did not need.

"The first call is not a pitch. It is a conversation. I ask questions about your business, your goals, and what has not worked before. Then I tell you what I think, honestly. Sometimes that means recommending less than you expected. That is fine. We would rather do the right thing than the profitable thing."

Leo Speaks, Sr. Account Manager

How Clients Experience His Work

For most clients, Leo is the face of Integrity. He is the person they call when they have a question, the person who walks them through their options, and the person who makes sure the team delivers.

New clients often say the first call with Leo changed how they think about working with an agency. Instead of feeling like they were being sold to, they felt like someone was genuinely trying to help them figure out the right next step.

That is not an accident. Leo has spent years refining how he listens, how he asks questions, and how he matches business problems to the right solutions. He is good at it because he has done it hundreds of times, and he actually cares about getting it right.

If You Are Thinking About Reaching Out

Leo is the person you will talk to. The call is free, it takes about fifteen minutes, and you will walk away with a clear sense of whether Integrity is the right fit. If it is not, he will tell you. If it is, he will explain exactly what that looks like.

No contracts to sign on the first call. No high-pressure close. Just a conversation about your business.

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